Starting up a business? Been in it for a while? Maybe you are getting ready to sell and move on. No matter where you are on the spectrum, we have a range of services to assist you. Whether it is a list of administrative tasks that that are super important but just never make it to the priority list, or your starting a business from scratch and need some advice. You may be trying to generate more customers and build your social media profile. Maybe it's shop merchandising you need help with. Your website may need some love and care, your customer database is in dire straits, or maybe you want to pass over your blog or email marketing campaign. You would love someone to take over staff recruitment and another to chase outstanding customer payments. The list can go on and on, we know, we have been there before, which is why we are now here to help.
RETAIl and hospitality
Retail and hospitality can be hard work, there are so many things that need doing, and running a successful business needs you to be at your sharpest and doing what you do best. The tasks that take up your time or never get completed are the little things we can help with. We have jotted down just a few, but feel free to contact us if something is not on this list, because I am sure we will be able to help.
- staff recruitment
- customer database management
- social media marketing
- email marketing
- blog management
- website creation or overhaul (currently we work with shopify, squarespace and wordpress)
- website management
- general administrative tasks
- retail point of sale set up (currently we work with vend)
- retail online shop set up or maintenance (currently we work with shopify, squarespace and wordpress)
- design work: business cards, labels, stickers, merchandising products, menus, signage, flyers, car wraps, window art
- business advice
Some of us love it and the rest of us love to hate it, but it is one of those things that keep the wheels of the business turning. It's often time consuming and tedious and your time could be better spent doing something that you love in your business. Well guess what? We love it and we are good it, and here are just a few of the things we can do for you.
- form and document creation
- internet research
- database creation
- content writing
- customer database management
- customer service followup
- survey creation
- debt collection followup
- proof reading
- competitor evaluation
- mystery shopping
We have a team of superior designers that will get you what you need.
- business branding
- website design
- stationary: business cards, stickers, menus, letterheads, reports
- business cards and loyalty cards
- blog templates
- email templates
- marketing, merchandising and promotional
You name it and we will do our best to help you with it.
Design work is priced on a per job basis, so feel free to contact us with your job requirements and we will be back to you with a price, and will let you know what we need to get the design ball rolling.
When we met Jodie, we had just become the new owners of a small children’s clothing store. We had absolutely no experience in the industry and no systems or processes in place when we started. Jodie was instrumental in guiding us through our first few months as new business owners; without her, we definitely would not have achieved what we have been able to in our first year! Jodie was able to assist us in all facets of our business, including setting up our new systems in-store and online, maintaining, managing and synchronising trading stock via our POS system and online store and setting up email newsletter templates for our online subscribers. We loved that she was so responsive and her turnaround times were amazing! Jodie also did a fantastic job training us on how to use the various systems and programs which she had help set up, making our transition to becoming new business owners so much easier. Jodie has been such an asset to our little business and if we are ever in need of additional assistance in the future, there’s no doubt we will be contacting her again! Thank you, Jodie!
Mel and Vanessa
Molly & Jack (Oatley, NSW)